Support

mappy is made by one person: me, Dima. Support is me reading your email and replying. No ticket numbers, no bots.

Get in touch

Email dima@russu.net and I'll usually get back to you within a day or two. If something broke, telling me your macOS version and what you were doing when it happened helps me fix it faster.

Where your maps live

Your maps are plain .mindmap files in the folder you chose when you set mappy up. They are never locked inside the app. You can open that folder in Finder, copy them, back them up, or move them like any other file.

Refunds

Mac App Store refund requests are submitted to and decided by Apple. Visit reportaproblem.apple.com, sign in, and pick the purchase. Submitting the request usually takes about a minute; eligibility and timing follow Apple's policies and applicable law. This does not affect any mandatory consumer rights. If you get stuck in the process, email me and I'll help.

The paperwork

The details live in the privacy policy and the terms of use. The short version: your maps stay under your control, and the mappy app does not send them or your usage data to me.

Developer contact